Troubleshooting Guide

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Troubleshooting Problems With Your Bike

Our customer service team is able to help troubleshoot any issues that may arise with the normal operation of your M2S electric bike. You can email our customer support team at support@m2sbikes.com or reach us by phone by calling +1 828-676-3808.

We also provide a customer support portal to help users troubleshoot problems with their bikes on their own and hopefully reach a resolution on what could be causing the issue.

You can access the troubleshooting portal here: https://m2sbikes.com/customer-support-portal/#2